Knowledgebase

Privacy Policy for Web Hosting Services in Victoria, Australia

At One Hot Page, we consider the privacy of our clients to be of paramount importance. We are committed to ensuring that any information we collect from you is used for the sole purpose of delivering our services to you and is protected in accordance with the applicable privacy laws of the state of Victoria, Australia.

The following is a summary of our Privacy Policy for web hosting services within the state of Victoria:

Information collection:

We collect personal information for the purposes of delivering our web hosting services. The types of personal information we collect include:

• Your name, address, email address and phone number
• Information about your domain name registration
• Server and website data

We use this information to:

• Provide you with our web design and hosting services
• Create and maintain your account with us
• Communicate with you regarding your account

Information security:

We are committed to keeping your personal information secure. We have implemented a range of security measures to ensure that your data is protected against unauthorized access, loss or misuse.

Disclosure of personal information:

We will not disclose your personal information to any third party, except where it is necessary for us to provide our web hosting services or as required by law.

Access to personal information:

You have the right to access the personal information we hold about you. If you wish to access this information, you can contact us using the details provided below.

Changes to this policy:

We may update this Privacy Policy from time to time. Any changes will be notified to you via email.

Contact us:

If you have any questions or concerns about our Privacy Policy or the information we hold about you, you can contact us at sales@onehotpage.com.

Last updated: March 31, 2023

Terms and Conditions of Service

This agreement governs the provision of Web Design and Hosting services (the "Service") by One Hot Page, a registered business in the state of Victoria, Australia (the "Provider") to the client (the "Customer").

1. Services

The Provider shall provide the following services to the Customer:

• Web Design: design and development of a custom website to meet the Customer's requirements.

• Web Hosting: hosting of the Customer's website on the Provider's servers.

2. Payment

The Customer shall pay the Provider the following fees:

• Web Design: a one-time fee payable immediately.

• Web Hosting: a monthly or annual fee payable in advance.

Some fees are non-refundable including domain setup, design, development, video production and consultancy.

3. Term and Termination

This agreement shall commence on the date of acceptance by the Customer and shall continue until terminated by either party upon 30 days written notice. Provided, however, that the Provider may immediately terminate this agreement if the Customer breaches any of these terms and conditions.

Upon termination of this agreement, the Provider shall immediately cease providing the Service to the Customer and the Customer shall pay all outstanding fees due to the Provider.

4. Ownership and Intellectual Property

The Customer shall own all content and materials provided by the Customer for use in the website design. The Provider shall own all copyrights and other intellectual property rights in the website design and all other materials created by the Provider in the provision of the Service. The Customer may not, without the Provider's written permission, reproduce, distribute or display any materials provided by the Provider.

5. Limitation of Liability

The Provider shall not be liable for any loss or damage arising from the use or inability to use the Service, or from any content or materials provided by the Customer for use in the website design. The Provider shall not be liable for any direct or indirect damages, including, but not limited to, lost profits, loss of business or data, or any other consequential, incidental, exemplary or punitive damages, arising out of or related to this agreement or the Service.

6. Confidentiality

The Provider shall maintain the confidentiality of all information provided by the Customer in connection with the Service. The Provider shall not disclose such information to any third party without the Customer's written permission, except as required by law.

7. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. Any dispute arising out of this agreement shall be resolved by arbitration in accordance with the rules of the Australian Arbitration Association.

8. Entire Agreement

This agreement constitutes the entire agreement between the Provider and the Customer and supersedes all prior agreements or communications, whether oral or written, relating to the Service. No modification of this agreement shall be binding unless in writing signed by both parties.

9. Acceptance

Acceptance of these terms and conditions shall be deemed to occur upon the Customer's acceptance of the Provider's design proposal.